Clerical Assistant REQ#4962

Full Time at The Villages Health

This position is responsible for “Creating Raving Fans” by coordinating, verifying, distributing, and managing all services provided by the organization.

Successful candidate will need to perform the essential functions of the job:

· Uses customer service principles and techniques to deal with patients calmly and pleasantly.

· Performs insurance eligibility as necessary.

· Completes demographic intake in EMR as necessary

· Coordinates with clinical staff to get charge information for all patients.

· Codes information about procedures performed and diagnosis on charge.

· Verifies and completes charge information in EMR in preparation for billing.

· Reconciles cash and other patient payments to daily report.

· Processes and distributes copies of daily closes according to clinic policies.

· Answers phones and schedules appointments as necessary.

· Greets patients and directs them appropriately.

In order to be qualified for this role, the following is required:

· High School diploma or equivalent; some college preferred.

· Minimum one year of billing experience in a health care organization.

· Knowledge of clinic policies and procedures and overall understanding of medical office flow

· Knowledge of coding and clinic operating policies


Click here to apply for this job


The Villages Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Applicants have rights under Federal Employment Laws. Please see the attached posters for more detail about your rights: Equal Employment Opportunity is the Law (EEO)Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).    


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