ATM Services Representative REQ#4954

Part Time at Citizens First Bank

This  Individual is responsible for the activities of the ATM operations. Individual is responsible for verifying the balances at individual ATM machines on assigned route. Troubleshoot and correct the ATMs to ensure high operational equipment up time.  Assist with the training of new employees and answering questions of less senior ATM Service Reps.  Provide assistance within the Operations area as needed. 


Essential Duties and Responsibilities:

· Provide extreme customer service to both internal and external customers.

· Coordinate the installation of the new ATM with supplier, outside personnel and bank personnel.

· Oversee maintenance of individual ATMs; coordinate repairs as required. Maintain a clean environment for the ATMs both outside and workspace inside the kiosks.

· Provide assistance to ATM-Debit Card Service Reps. - Outside.

· Maintain accurate records of cash and stamps for each ATM within assigned routes.

· Maintain security awareness of surroundings and be alert for suspicious activity.

· Maintain transaction records from individual machines and assist with research as requested.

Minimum Requirements:

High school degree or equivalent required, one year of cash handling and balancing experience, valid driver’s license and good driving record, computer skills necessary.  Aptitude for working with mechanical equipment.

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Citizens First Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Applicants have rights under Federal Employment Laws. Please see the attached posters for more detail about your rights: Equal Employment Opportunity is the Law (EEO)Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).    

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