Teller REQ#4952

Full Time at Citizens First Bank in Lake Deaton

Provides extreme plus 1 customer service at a teller window while accurately and expeditiously processing a variety of retail banking transactions. Maintains control of cash, performs various teller-related operational tasks, displays a positive upbeat demeanor, meets all CFB Teller Standards and adheres to compliance requirements.

Represent Citizens First Bank by providing extreme, plus 1 customer service to both internal and external customers in an efficient and friendly manner either face to face or by telephone. Display a positive demeanor, smile, call the customer by name and thank them for their business.

Essential Duties and Responsibilities:

Follows the Bank’s CIP to obtain assurance that the customer is properly identified

Queries the customer(s) stated purpose/reason/objective for conducting transactions, such as wires and large cash deposits or withdrawals or other transactions requested by the customer

Reports any unusual or suspicious customer activity to BSA, Compliance and/or Security

Maintains security of the working environment while meeting CFB Teller Standards. This may include, but is not limited to, balancing daily with minimal differences and/or errors and adherence to all CFB Teller Policies and procedures

Processes a variety of transactions including, but not limited to, general paying and receiving items, utility payments and foreign and consignment items in accordance with CFB policy and procedure

Adheres to all compliance requirements including, but not limited to, preparing Currency Transaction Reports and placing appropriate holds

Further assists customers by listening to their needs, identifying products/services that meet or exceed those needs and directing them to the appropriate department or individual (i.e., loans, new accounts, trust, investments, etc.)

Opens and closes branch under dual control as needed.  Position specific compliance and other trainings as required

Other Requirements

Knowledge of the following Laws/Regulations – Required within the first 90 Days: Compliance with and successful completion of all trainings related to Bank Secrecy Act laws/regulations

 

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Citizens First Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Applicants have rights under Federal Employment Laws. Please see the attached posters for more detail about your rights: Equal Employment Opportunity is the Law (EEO)Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).    


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