Cyber Security Technician REQ#4773

Full Time at The Villages Technology Solutions Group

Within the spirit of “Making People’s Dreams Come True”, this position focuses on all aspects of security and compliance related to our business and of our clients.

Successful candidate will need to perform the essential functions of the job:

Cyber Security operations • Manage the daily operations of and respond to threat indicators or incidents with Security Operations Center (SOC) software and tools including but not limited to: § Anti-virus § Vulnerability management § Intrusion Detection and Prevention Systems (IDS, IPS) § Security Incident and Event Monitoring (SIEM) § Data loss prevention (DLP) § Intrusion Detection/Prevention Systems (IDS/IPS) § Threat intelligence systems • Perform threat and vulnerability assessments to ensure that systems are protected from known and potential threats (datacenter, cloud, network, server/desktop, etc.). • Research detected threats and evaluate for additional IOCs via malware analysis, sandboxing, VirusTotal, etc. to further investigation and mitigation. • Stay informed about current and emerging threats to general technology and to specific threats to the Villages or its customers through research and testing. • Test and recommend new tools and security products. • Review, recommend & implement Active Directory Group Policy Security Best Practices. • Work closely with the Network division to monitor and investigate security related issues originating from Network division tools or reviews. • Work closely with Security team to achieve cohesive forensic analysis and incident reporting. o Incident response • Provide 24X7 access for incident response, including log review, data collection, SOC tool research, and forensic capture of system information. o Provides Tier III support to our Server Operations Engineers and Field Engineers. o Requires use our current ticketing system to keep track of work items, SLA, priorities, documentation of work performed and follow-up to our customers. o Communicates with appropriate people using most effective medium whenever there is an issue or possible outage of service. This includes notification when issue or outage has been resolved. o All communication must be in a warm positive, friendly, professional conduct while representing TSG; both on and off property functions. o Advises Director of Server Operations of any issues that affect our delivery of services to our customers promptly. o Performs other duties as assigned by Director of Server Operations.

 In order to be qualified for this role, the following is required:

 2 years related experience in information technology field and: • Microsoft Certifications; at least one of the following or higher: MCA, MCE, MTA or MCITP. • Other Certifications; at least one of the following or higher: CompTIA Security+ or GIAC Security Essentials. • Ability to demonstrate and apply understanding of the following: web content filters/proxies, email security capabilities, IDS, IPS, SIEM, DNS security practices, log analysis, network monitoring, network flow analysis, packet capture analysis, network proxies, firewalls, anti-virus capabilities, Linux/UNIX command line, and access control lists. **This position is subject to the TSG Fleet Safety Program and its policies as it requires the use of personal vehicles for company business. Please refer to TSG Fleet Safety Program for the policies and procedures that this position is required to follow.


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Technology Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Applicants have rights under Federal Employment Laws. Please see the attached posters for more detail about your rights: Equal Employment Opportunity is the Law (EEO)Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).


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